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ProServ™ – XyEnterprise Professional Services

XyEnterprise knows that solving your content management and publishing challenges involves more than the purchase of software. For a successful solution, you’ll need a keen understanding of your organization’s culture, business requirements and technical capabilities, along with the resources to help implement your solution across departments, platforms and even geographies. With over 20 years of successful deployments at companies of all sizes, we’ve developed a full range of services to accelerate implementation and help you to realize a more immediate return on your investment. Whether you choose a ProServ package or tailor a suite of services specifically for your company’s needs, the professional services team can help you analyze your business processes and workflows, assist with system configuration and design, develop a roll-out strategy and support you over the long term.

Consulting services

XyEnterprise professional services consultants are experts in a variety of disciplines, including XML (including XSLT, XSL-FO and Web Services), HTML, SGML, Perl, Java, C++, Visual Basic, SQL, COM and Corba. Whether you’re in the process of selecting or implementing a content management or publishing solution, or you’re looking to expand or upgrade your system, our consultants are available to solve a wide variety of implementation needs including:

Project management

The key to any successful implementation or custom solution is a solid project plan backed by professionals who can deliver the project on time and on budget. Before you can design and implement a successful system, it is important to fully understand the current processes and your ultimate objectives. XyEnterprise project managers work with clients to assess all aspects of their implementation, from the initial install and configuration of the software to the final production rollout. Our project managers are experts at assessing business problems and creating the right plan to ensure a smooth, successful and cost-effective system implementation.

Implementation planning

Beginning with a comprehensive needs analysis, our highly skilled implementation architects develop a plan tailored to your specific business needs. This plan serves as the blueprint for your solution and includes resource and skill requirements, platform and peripheral support, training methodologies, application integration, legacy data issues and other key topics.

Data analysis and workflow modeling

A successful implementation requires careful planning and analysis of the information you manage and publish. XyEnterprise helps you analyze your data and determine the most efficient structure for use, reuse and output to diverse media across multiple document types. With over a decade of SGML/XML experience, our consulting teams also provide full document analysis and DTD development, plus XML, SGML and HTML transformation expertise.